Grand Flowers at 3214 Grand Avenue, Oakland, CA 94610

Full information about Establishment and florist "Grand Flowers" at 3214 Grand Avenue, Oakland, CA 94610

Establishment   Florist  

Contacts

Address:
3214 Grand Avenue, Oakland, CA 94610
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Phone number:
+1 510-839-7673

Website:
grandflowersofoakland.com

Categories:
Establishment   Florist  

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Opening times

Monday 10:00am — 07:00pm
Tuesday 10:00am — 07:00pm
Wednesday 10:00am — 07:00pm
Thursday 10:00am — 07:00pm
Friday 10:00am — 07:00pm
Saturday 09:30am — 05:00pm
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Reviews

  • Lorena Rajtić
    ★ ☆ ☆ ☆ ☆
    I’m so sorry to say this but I had a terrible experience with this flower shop. I went there with full confidence and trust based on other ratings and now I wish I didn’t. Flowers were supposed to be 10-12 calla lilies filled with white veronicas and some “ green filling stuff if necessary.” It was supposed to be a bouquet for a bride and it ended up looking horrible! There were barely 10 calla lilies and some white wild looking flowers which were already half dead. Since the flowers were delivered while I wasn’t home, I didn’t had a chance to say anything but I’m definitely going back there to talk to the owner and see how things went so terribly wrong. Definitely not worth $75.
  • A Son
    ★ ☆ ☆ ☆ ☆
    If I could give less stars I would. Most unprofessional florist I have ever experienced. They call to schedule a delivery, they said they'd be there in an hour. Told the caller to have the driver call me when he was there as its a gated & locked community. Hours later, no delivery. Call back. New girl who answers said the driver was there earlier but I wasn't home. Not true I tell her as I had been there the entire time & he couldn't have knocked on my door because of the gate/locks. She said she'd check w/the driver. Calls me back said the drive has not been in my area so far today - caught you in a lie have I??? Arranged new time to drop off by 5:00 - apt office is open till then, even if i wasn't home. Call back after 5:30 still no delivery. Owner answers says the order was canceled. Owner didn't know I had already spoken to my BF & he told me how rude she was on the phone with him saying her driver was in Marin - why so far out of your delivery zone??? And that they were very busy due to prom & they would not be able to make the delivery today (which they already knew this AM but neglected to tell me) so she canceled the order & hung up on him. She tried to say he hung up on her ("Oh really, where you there to witness it?) No, I just know based upon you & your staff's lack of professional behavior - I will go with what my BF said as he has never lied to me, unlike your staff. When I called her she was equally rude & didn't even want to hear about her staff lying to customers. She tried to blame him for canceling the order - honest wouldn't blame him at this point. Bottom line, this place ruined a surprise. Don't ever use this place if you care how the people you are sending the flowers to are treated. Much better local companies deserve your business
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